Expectations of Program Participants and Facility Users
December 9th, 2020 RDN Recreation and Parks continue to monitor Public Health Orders and expectations as well as industry guidelines related to COVID-19. We continue to update our restart plans to reflect changes and new orders.
In order to do keep our facilities open we ALL need to work together. With this goal in mind we have the following expectations of our patrons:
We ask that you NOT attend any of our programs or facilities if any of the following apply to you or a member of your household:
BC COVID-19 Self Assessment Tool Flow Chart https://bc.thrive.health/covid19/en
Symptoms and Testing: https://www.islandhealth.ca/learn-about-health/covid-19/symptoms-and-testing
If you have questions or concerns, please ask to speak to a staff member.
We expect that all program participants will follow the established protocols. Failure to do so may result in you being asked to leave a program without refund.
How do I get in touch with the Recreation Department?
Our administration and programming staff are currently available by phone at 250-248-3252 Monday to Friday 8:00 a.m. to 4:00 p.m. Current facility hours are updated here.
You can also email us at email@example.com this email is monitored Monday to Friday.
To stay informed about our reopening plans please be sure to visit www.rdn.bc.ca/recreation
Why is there only one ice sheet available at Oceanside Place Arena?
Currently, one ice sheet and one dry floor are available for community use at Oceanside Place Arena. Each recreational facility that has an arena has a unique layout which means safety plans do vary between communities. We continue to review and adapt to the PHO and ViaSport regulations and work with our user groups, so the community can safely access Oceanside Place.
For more information, please view the Oceanside Place Restart Plan
Will there be a winter Active Living Guide released?
We are not releasing a winter active living guide, but are continuing to offer programs and activities. We have proposed dates that we are working towards for releasing future programs.
*Please note these dates may change, check back often.
January 4, 2021 - February and March programs
February 1 - Feb 15-Mar 27 swim sessions available for registration
February 8, 2021 - Spring Break programs as available
March 1, 2021 - April programs
Registration can be done by phone or online. All programs and activity details can be found online
What kinds of swim programs are available at Ravensong Aquatic Centre?
Ravensong Aquatic Centre has reopened for pre-registered programs.
Pre-registered programs include lane swim, leisure swim, and everyone welcome swims. Plus group rentals in the main pool and Caregiver & Child rentals in the Leisure Pool.
Register online or call 250-752-5014. Group rentals and Caregiver & Child rentals are booked by calling 250-752-5014.
Session Highlights Include:
Are there any swim times for families/children?
Yes, Caregiver & Child Leisure Pool Private Rentals and Everyone Welcome Swims will be available at Ravensong Aquatic Centre.
Caregiver & Child Leisure Pool - Private Rental (45 min)
Swim together as a family or “bubble” in our Leisure Pool. Registration is by phone and limited to a maximum of one session per week per user.
Everyone Welcome Swim
Bring your bubble for some family fun in the main pool. Registration is online or by phone and is limited to a maximum of one session per week per user.
When will swim lessons be offered at Ravensong?
RDN Aquatic Staff are working through the details with the goal of offering swim lessons in the new year (2021).
What can I expect when I arrive for a swim session at Ravensong?
1. At the entrance, signs are installed to inform patrons that:
2.Masks are now required with the exception of “in water” participation. People who cannot put on or remove a mask on their own are exempt. Masks for children under the age of 2 is not recommended.
3. Occupancy limit of 15 public and up to 10 employees.
4. Patrons will be requested to shower prior to arrival and to be swim ready.
5. Patrons enter through the main entry doors no more than 15 minutes prior to session start time.
6. Patrons sign in at the front desk and will be assigned a designated swim lane. Lanes are not designated by speed; patrons can expect different styles and speeds in their lane.
7. Patrons proceed to pool deck via the family change room corridor.
8. Patrons remove shoes prior to stepping onto pool deck. Chairs are set up on the pool deck for swimmers’ belongings.
9. Patrons will swim in a designated lane for the duration of the session, switching lanes once you are designated is not permitted.
10. Patrons will leave the pool at end of session and exit through the male/female change rooms.
11. A single public washroom in the family change room corridor will be open during each session.
12. Patrons are permitted 15 minutes maximum in change rooms for a quick shower and to change into dry clothes at the end of each session.
13. Personal hair dryers are not permitted. Receptacles and wall-mounted hair dryers are out of service in the change rooms.
14. Exiting the facility will be through the male/female change rooms and out through the double doors at the east end of the main corridor (follow the signs).
What precautions have been taken to minimize COVID-19 transmission?
RDN will continue to monitor provincial developments and respond accordingly.
What will recreation programs look like this winter?
While we have had to reduce our numbers and shorten the length of our programs, the focus is on offering fun, active and safe activities for the community.
We have protocols in place which are in accordance with the Provincial Health Officer and WorkSafe BC requirements and aligned with industry guidelines set by the BC Recreation and Parks Association.
View the Recreation Program Restart Plan for more information.
Recreation program information and registration is available online.
What does the reopening of Oceanside Place include?
One ice surface (Meeker) is now taking bookings for limited facility.
This is not a return to normal and there are required expectations in place for user groups. These protocols have been developed and established to ensure the safety, health and well-being of the public and our employees.
*UPDATE: The PHO issued an order on Sept. 18th that revises the previous order in regards to the gathering of contact information from attendees at events. The revision is under Section C - Article 6 and states that it is the responsibility of the organizer to gather and retain the information for 30 days. To clarify, the revision is that the organizer is no longer required to forward the contact information to the facility.
For inquiries please contact our Arena Program Secretary at 250 248 3252 or at Dcouturier@rdn.bc.ca Please note her office hours are Mon/Tue and Th/Fr 8:30am-4:30pm.
Will public skates be available at Oceanside Place?
Yes pre-registered Leisure skates and the Parksville Lions & Save on Foods Skate are on offer.
Maximum capacity for these sessions is lower, and you will notice that movement through the facility has changed.
Patrons can find details and pre-register online or by calling 250-248-3252.
Can I book a facility yet? What will be required to book a facility?
Oceanside Place is available for limited facility bookings. Please contact DCouturier@rdn.bc.ca for call 250 248 3252 for information.
Fields/sport courts Please contact firstname.lastname@example.org - NOTE: adult sport group bookings are not being taken at this time until at least January 8th, 2021.
Ravensong Aquatic Centre is available for group rentals on Saturdays from 10:30-11:30am. Please call 250-752-5014 to book.
IMPORTANT: If you belong to a sport user group that rents and or books a facility managed by the RDN please be sure that your local club/group is working on a return to sport plan now. These plans will be required prior to use of any of the facilities, including fields and sport courts for organized sport activities (practices, games, tournaments). Visit: www.viasport.ca/return-sport for sample plans and guidelines.
If you are a renter within our facilities, there will be new protocols in place . Groups will be expected to adhere to all facility requirements in order to help us all stay safe.
What do I need to know about booking fields and sport courts?
December 9th- In light of the most current Public Health Order all ADULT team sport organization bookings for fields/courts have been suspended.
Youth sport organizations must provided an updated (Phase 2) Return to Sport Plan as soon as possible.
For booking information please contact email@example.com
Please be sure that your club/group has a return to sport plan in place. These plans are required prior to use of any public facilities/amenities, including fields and sport courts for organized sport activities (practices, games, tournaments). For guidelines and samples of plans visit: www.viasport.ca/return-sport