- Checking your account online.
- Calling us at 250-248-3252 or 250-752-5014 our staff will be happy to look this up for you.
- 0-2 years register in parent and tot lessons.
- Preschool, ages 3-5 years start in Preschool 1.
- Children ages 5 years+ start in Swimmer 1.
How do I know when programs and activities are available for registration?
*Please note these dates may change, check back often.
Feb 14 - Registration for spring break camps, swim lessons, programs and more opens at 8 a.m. Viewable online Feb 3.
May 9 - Registration for summer camps, swim lessons, programs and more opens at 8 a.m.. Viewable online April 28.
Aug 8 - Registration for fall programs, swim lessons and more opens at 8 a.m.. Viewable online Jul 28.
Registration can be done by phone, in-person or online. All programs and activity details can be found online
Please note if you are registering during a busy time (ie first day of registration) you may be queued in a virtual line. It will look like this:
How do I get an email when the Active Living Guide is released?
Register to this page and be the first to receive the newest Active Living Guide by email.
Winter weather program cancellations
If bad weather occurs, we will reach out to registered participants to let them know if a program needs to be cancelled.
Above all else, if you are uncomfortable or it is unsafe for you to travel, please stay home.
If schools are cancelled, community recreation morning programs will also be cancelled.
If conditions at a specific site are compromised due to power outages, ice or snow removal, emails will be sent to program registrants as soon as possible.
Anything that is scheduled after 12:00pm will be reassessed by 11:00am and updated on social media and by email, if possible.
Subscribe to RDN alerts and stay informed on all RDN services.
Contact 250-248-3252 of 250-752-5014
How do I get in touch with the Recreation Department?
How do I know what swim level to register my child in?
Winter 2023 Swim Lessons
We are transitioning to the Lifesaving Society Swim for Life program starting January 2023. The swimming lessons may have a new name but will still have the same goal of teaching solid swimming strokes and skills and valuable water smart lessons.
What swim level do I register my child in?
If your child has taken swim lessons before, you can find out the last level completed by:
The last level your child completed will be recorded in My Account/Activity Program Graded List.
If you are still unsure or just starting lessons.
If your child has been swimming and is confident in the water, visit our pool during an Everyone Welcome session and ask our staff to recommend the right swim level for your child.
View the transition grid here
Can I book ice time, a facility or field? What is required to book?
Oceanside Place is available for facility bookings. Please contact firstname.lastname@example.org or call 250 248 3252 for information.
Ravensong Aquatic Centre is available for private rentals. Bookings are available online.
If you are a renter within our facilities, there are protocols in place. Groups will be expected to adhere to all facility requirements in order to help us all stay safe.
Can I privately hire a RDN Swim Instructor/Lifeguard?
Private swim lessons are available. To arrange please call 250-752-5014 or search online
The RDN does not hire out swim instructors/ lifeguards for activities outside the facility.
There are a few important things to consider before hiring a lifeguard or swimming instructor for your backyard pool or local swimming spot.
Is the person certified and authorized to provide swim lessons or guarding? The Red Cross and Lifesaving Society provide certification for lifeguards and swimming instructors. RDN recommends only hiring certified instructors to ensure they are providing you with a safe and quality service.
Are they prepared for an emergency? Certified instructors should be trained to handle emergency situations like injuries or drowning. Make sure they are prepared and that there is equipment available to handle emergencies (first aid kit, phone, rescue devices, backup person).
What about insurance? Ensure you and your instructor have the necessary liability insurance coverage. Your house insurance policy may not cover this. Lifeguards and swim instructors should also have their own insurance to cover liability for themselves or their business.
What is your refund policy?
Refund Policy: Regrettably, if a minimum number of registrants are not met, we may have to cancel or combine classes due to low registration. These decisions are made prior to the program start date. Please register early to avoid disappointment. A 100% refund is granted when we cancel a program.
Extended illness/injury: In cases of extended illness or injury, a prorated refund or credit may be granted upon provision of a medical note.
Missed classes: Classes missed due to sickness, vacation or other reasons will not be refunded or credited.
Withdrawal from camps (partial or full day) requires seven (7) days’ notice prior to start date.
Withdrawal from programs, lessons and activities requires 72 hours’ notice prior to start date. If less than the required amount of time is provided no refund or credit will be issued.
Please call RDN Recreation and Parks at 250-248-325 or 250-752-5014 to withdraw.