RDN Transit

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We want to provide a transparent way for our customers to ask us questions about Nanaimo Regional Transit, where the answers will be posted for all to see and learn about how we operate.

In case you are not aware, we serve the area from Cassidy, in the south of the RDN, to Electoral Area H, in the north, including the City of Nanaimo, District of Lantzville, City of Parksville, Town of Qualicum Beach and surrounding rural areas. The RDN Transit System provides both regular transit (Conventional transit) and handyDART (Custom transit) service. RDN Transit is an integrated system with service in urban centres and rural areas, providing dedicated connections to shopping, educational and recreational facilities.

How you can be involved :

Please register (tab at the top of this page). That will allow you to share your questions with us. You will receive an email directly when an answer has been provided.

We are just getting started and hope to share other Transit relate info and provide additional ways to get involved in the future.

The RDN looks forward to your participation.

We want to provide a transparent way for our customers to ask us questions about Nanaimo Regional Transit, where the answers will be posted for all to see and learn about how we operate.

In case you are not aware, we serve the area from Cassidy, in the south of the RDN, to Electoral Area H, in the north, including the City of Nanaimo, District of Lantzville, City of Parksville, Town of Qualicum Beach and surrounding rural areas. The RDN Transit System provides both regular transit (Conventional transit) and handyDART (Custom transit) service. RDN Transit is an integrated system with service in urban centres and rural areas, providing dedicated connections to shopping, educational and recreational facilities.

How you can be involved :

Please register (tab at the top of this page). That will allow you to share your questions with us. You will receive an email directly when an answer has been provided.

We are just getting started and hope to share other Transit relate info and provide additional ways to get involved in the future.

The RDN looks forward to your participation.

  • We heard you and here are the changes!

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    19 December, 2019

    The Regional District of Nanaimo’s Board of Directors approved a transit service
    expansion plan based on recommendations from the South Nanaimo Local Area Transit Plan, which will be rolled out in January 2020 to address ridership growth.
    The expansion involves the addition of 5,900 annual conventional transit hours involving the creation of two new routes, the adjustment of three existing routes and an increase in holiday coverage to
    include Christmas Day, New Year’s Day and Good Friday.

    The service expansion will include the implementation of two new routes:

    • 8 Cedar/VIU: Connecting the community of Cedar to Vancouver Island University
    • 78 YCD Airport via Cassidy/Downtown: Connecting Nanaimo to the communities of Cassidy, South Wellington and the Nanaimo Airport
    Other service changes include:

    • 7 Cinnabar/Downtown: Which will no longer service the Cedar area and will now travel directly between Cinnabar and Downtown, connecting to the number 8 Cedar/VIU at South Parkway Plaza, reducing trip times by up to 40 minutes
    • 30 NRGH to Woodgrove/Downtown: Will see route adjustments to match service with demand
    • Sunday-level service will also be added level service on Christmas Day, New Year’s Day and Good Friday

  • January 2020 Transit Expansion

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    24 July, 2019
    supporting image

    RDN Transit will be expanding it's service in January 2020 by 5,900 hours!

    The hours will address several transit priorities, some from the South Nanaimo Local Area Transit Plan and others from the main Transit Priority List. The following improvements will be implemented:

    1. Provide Sunday/holiday level service on Good Friday, Christmas Day and New Years Day;
    2. Restructure Route 7 to travel between Downtown and Cinnabar with no routing to Cedar;
    3. Creation of Route 8 between Cedar and VIU;
    4. Creation of Route 78 between Downtown and Cassidy/Nanaimo Airport;
    5. Restructure of Route 30 to reflect usage patterns;
    6. Additional hours to Route 40.

      This expansion will come into effect on January 5, 2020.

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  • How Is Transit Funded in the RDN?

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    08 August, 2018

    The RDN transit system is funded through a combination of provincial funding (BC Transit), local property taxes, passenger fares and advertising revenue.

  • Who Makes The Decisions?

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    08 August, 2018

    Decisions on fares, routes and service levels are made by the RDN Board based on information provided by BC Transit, RDN staff, and the public.

  • How Can I Have A Say?

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    08 August, 2018

    Proposed service expansion and associated services changes are presented to the Transit Select Committee and then to the RDN Board for approval. If you would like to make a presentation to the Transit Select Committee, please go to the Appearing as a Delegation page and fill out the Delegation Request Form.

  • What Are The Various Transit Service Levels?

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    08 August, 2018

    In the RDN the various service levels are:

    • Regular Service: Monday to Friday service as shown in Rider's Guide.
    • Saturday Level Service: Saturday service as shown in Rider's Guide.
    • Sunday Level Service: Sunday service as shown in Rider's Guide.
    • Holiday Level Service: Typically on statutory holidays, transit service operates on Sunday level service. Check out our website events calendar, click on the holiday date to see our service level.
    Stay up-to-date for route changes or for holiday services levels by following us on Twitter.
  • How Do I Retrieve A Lost Item?

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    08 August, 2018

    If you have lost something on board one of our buses you can contact us and we will check our lost & found inventory to try and re-connect you with your missing item. All lost and found items are held for a maximum of 30 days. After 30 days items are donated to charitable organizations.